Overview:

Return Window:

We accept return requests within 7 days of delivery for products that are damaged, defective, or incorrectly delivered.

Eligible for Return:

  • Items received in damaged condition.
  • Items that are defective or non-functional.
  • Wrong item received.
  • Item significantly different from description.

Non-Returnable Items:

  • Items damaged due to customer misuse.
  • Perishable goods (groceries, fresh produce).
  • Items returned after 7 days of delivery.
  • Items without original packaging.

Refund Process:

Once a return is approved, refunds will be processed within 5-7 business days to the original payment method. For dropshipping partners, credit will be applied to your reseller account or refunded per our agreement.

How to Raise a Return:

Email us at returns@sellerfoster.in with your order number, a photo of the issue, and a brief description. Our team will respond within 24 business hours.